Terms & Conditions

Effective Date: September 10, 2026

These Terms & Conditions ("Terms") govern access to and use of Zeoleads.com and the Zeoleads service. Zeoleads is a product of Zeo Platforms, Inc. By accessing or using Zeoleads, you agree to these Terms.

1. Zeoleads

Zeoleads provides software and related technology designed to help businesses respond to, manage, qualify, recover, and follow up with customer inquiries and leads. Features may include telephone, messaging, automation, qualification, scheduling, notifications, reporting, artificial intelligence, and related functionality.

2. Eligibility

You must have legal authority to enter into these Terms and use Zeoleads. If you use Zeoleads on behalf of a business or organization, you represent that you have authority to bind that business or organization.

3. Customer Responsibilities

Customers are responsible for providing accurate account information; maintaining account security; using Zeoleads lawfully; obtaining required consumer permissions and consent; complying with applicable telephone, SMS, privacy, advertising, and consumer-protection requirements; maintaining accurate business information; and ensuring messages sent using their account are authorized and appropriate.

4. Messaging Compliance

Customers may not use Zeoleads to send unlawful, deceptive, unsolicited, or unauthorized communications. Customers are responsible for obtaining valid consent when required before sending SMS or other communications. SMS consent must not be purchased, sold, transferred, or treated as consent for unrelated senders or campaigns.

5. Zeoleads SMS Program

If you expressly opt in to receive text messages directly from Zeoleads, Zeo Platforms, Inc. may send customer-care text messages regarding your inquiry, account, onboarding, support request, or use of Zeoleads.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact support@zeoleads.com. Consent to receive SMS messages is not a condition of purchase. After opting out, you may receive a final confirmation message confirming your opt-out. Wireless carriers are not responsible for delayed or undelivered messages. Your carrier's messaging and data rates may apply according to your wireless plan.

Our Privacy Policy is available at zeoleads.com/privacy.

6. Customer Messaging Programs

Businesses using Zeoleads may operate their own messaging programs. Messages sent by one of our business customers to its consumers are communications from that business, even when Zeoleads technology is used to facilitate delivery. Each business customer is responsible for its own messaging disclosures, consent, content, compliance, and customer relationships.

7. Artificial Intelligence and Automation

Zeoleads may use artificial intelligence and automated systems to assist with activities such as classification, response generation, qualification, routing, scheduling, and analysis. Automated outputs may contain errors and should not be relied on where human review is legally required or appropriate. Customers remain responsible for actions taken through their accounts and for configuring appropriate business rules, permissions, policies, and human oversight.

8. Prohibited Uses

You may not use Zeoleads to violate applicable law; send spam or unauthorized messages; engage in fraud or deception; impersonate another person or business; distribute malware or harmful content; interfere with service security; obtain or use consumer information unlawfully; send prohibited messaging content; or circumvent carrier, telecommunications, or compliance requirements.

9. Third-Party Services

Zeoleads may depend on or integrate with third-party services. We do not control third-party services and are not responsible for their independent acts, outages, terms, or policies.

10. Availability and Changes

We may modify, update, suspend, or discontinue portions of Zeoleads from time to time. We do not guarantee uninterrupted or error-free operation.

11. Fees

Certain Zeoleads services may require payment. Applicable pricing, billing frequency, usage charges, and other commercial terms will be disclosed through an order, subscription, checkout process, agreement, or other applicable purchasing document.

12. Intellectual Property

Zeoleads, its software, branding, website, designs, documentation, and associated materials are owned by or licensed to Zeo Platforms, Inc. and are protected by applicable intellectual-property laws. These Terms do not transfer ownership of Zeoleads intellectual property to users.

13. Feedback

If you provide suggestions or feedback regarding Zeoleads, you permit Zeo Platforms to use that feedback to improve its products and services without restriction or compensation.

14. Termination or Suspension

We may suspend or terminate access to Zeoleads when reasonably necessary because of violation of these Terms; nonpayment; fraud; security concerns; unlawful or abusive activity; messaging or carrier compliance issues; or risks to Zeoleads, our providers, users, or third parties.

15. Disclaimers

To the maximum extent permitted by law, Zeoleads is provided on an "as is" and "as available" basis. Zeo Platforms disclaims warranties not expressly provided in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Zeo Platforms will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of Zeoleads. Any additional liability limitations applicable to paid customers may be stated in the applicable customer agreement or order.

17. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted at this page with a revised Effective Date.

18. Contact

Zeo Platforms, Inc.
Product: Zeoleads
Website: https://zeoleads.com
Email: support@zeoleads.com